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Please find the cancellation policy below. Please note that NO Cancellation requests will be taken on Sundays, Public Holidays and Cancellation done after office hours. In Case a cancellation request is send after office hours then it will be considered in the next day.
Cancellation as per hotel policy, we do not charge any extra. Usually the hotel cancellation policy at the islands is as under
In the Andaman Islands there is a peak season time from 15-December to 15-January. During this time NO Cancellations are allowed. This is applicable on all hotels, activities, ferry and transport. We know that this sounds absurd, however due to high influx of travelers and very minimal availability of Hotels, Activities,transport and ferry such measures are taken. Thank you for the cooperation.
For our limited edition tour packages with flight.
There can be exceptional circumstances where Experience Andamans and / or the Service Providers may be unable to honor the confirmed bookings due to various reasons like act of God, labor unrest, insolvency, business exigencies, government decisions, terrorist activity, any operational and technical issues, route and flight cancellations etc. or any other reason beyond the control of Experience Andamans Tours Pvt Ltd. If Experience Andamans has advance knowledge of any such situations where dishonor of bookings may happen, it will make its best efforts to provide similar alternative to the User or refund the booking amount after deducting applicable service charges, if supported and refunded by that respective service operators. The User agrees that Experience Andamans being merely a facilitator of the services and products booked, cannot be held responsible for any such Force Majeure circumstance. The User has to contact the Service Provider directly for any further resolutions and refunds.
The User agrees that in the event of non-confirmation of booking due to any technical reasons (like network downtime, disconnection with third party platforms such as payment gateways, banks etc.) or any other similar failures, Experience Andamans obligation shall be limited refunding the booking amount, if any, received from the customer. Such refund shall completely discharge Experience Andamans from all liabilities with respect to that transaction. Additional liabilities, if any, shall be borne by the User.
In no event shall Experience Andamans and be liable for any direct, indirect, punitive, incidental, special or consequential damages, and any other damages like damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or any other Sales Channel.